The evolving security landscape presents new challenges that requires a centralised Global Security Operation Centre (GSOC) to monitor, analyse, and respond to risks. GSOC helps organisations detect threats and track potential threats. It is a centralised facility that streamlines risks and threats affecting organizations’ resources, including people, assets, and operations. GSOC combines cutting-edge technology and skilled expertise to deliver structured responses.
Functions of GSOC
- Threat Monitoring, Detection and Prevention:
It identifies potential threats, monitors evolving risks, and enables a response for prevention.
- Emergency Crisis Management:
It guarantees a systematic response to emergencies like natural disasters and the breakdown of critical infrastructure.
- Risk Management:
It enables following safety protocols and effective risk management plan implementation.
- Business Continuity and Resilience:
Secure persons, assets, and operations to ensure that the organizational operations continue and strengthen its business resilience.
Why is GSOC relevant in present times?
In the complex interconnected world, businesses face a multitude of threats ranging from natural disasters, civil disturbances, cyber-attacks as well and critical infrastructure failures which may affect the operations of the organization. It ensures proactive security management and operational continuity and strengthens resilience.
For instance, Amazon, a multi-national e-commerce giant uses GSOC to safeguard its various warehouses and delivery routes from various security threats. With the help of GSOC and advanced technology such as IoT sensors, GPS trackers, and AI; it minimised supply chain disruptions and ensured operational continuity.
Key Components of GSOC:
- Skilled Personnel
- A team of security analysts including threat intelligence specialists, subject matter experts, and technical support staff to monitor, analyse, and respond to threats.Incident response teams to handle the real-time crises.
- Collaboration with various stakeholders such as employees as well as external agencies including state authorities and emergency service providers.
- Technology
- Use of various surveillance systems such as CCTV, drones, or intrusion detection systems to assess physical security threats.Platforms to collect, monitor and analyse various risks posing a threat to operational continuity such as datasurfr.Use of AI and Machine Learning for predictive risk analytics.Incorporating IoT devices to ensure the physical security of warehouses and supply chain routes.
- Use of mass notification systems to alert employees and various stakeholders during crisis situations.
- Processes
- Establishing Standard operating procedures and protocols for various risks and threats.Creating a Threat Management matrix to assess the various risks and prioritise threats that are harmful to the organisation while taking into consideration the risk appetite.
- Conducting post-incident assessment to identify gaps and lacunas within the risk management framework and opportunities to reduce the impact.
Steps to set up GSOC
- Identify and assess the security needs of an organisation
- Critical assets, operations, and infrastructure that are to be secured need to be identified.Assets need to be prioritised in accordance to their importance.
- Various risks including cyber threats, physical security threats, and operational threats need to be identified.
- Use of the right technology
- Setting up key technologies including cybersecurity tools, surveillance systems, threat intelligence platforms, and communication tools for threat response and incident management.
- Collaborating with skilled personnel
- Developing a team of security analysts, GSOC specialists, and an incident response team to identify, monitor, and respond to the threats.
- Partnering with risk consulting firms to outsource risk management.
- Developing SOPs and Protocols to respond to incidents
GSOC helps companies to identify, assess, and mitigate risks in the evolving security landscape. It guides companies to secure their critical assets, infrastructure, and human resources. The predictive risk intelligence along with various security frameworks helps in maintaining operational continuity and ensures business resilience.
Partner with Mitkat to build a robust GSOC Mitkat offers a range of services including Risk Consulting and Security Design which helps organisations to set up GSOC. Our AI-powered operational risk monitoring tool, datasurfr combined with experts enables companies to stay abreast of evolving operational risks and emerging developments. Our comprehensive solutions, including Risk consulting and Security Design, Protective Services and Cyber security services ensure organisations remain safe and secure; and build sustainable resilience.