Client: A leading global communications infrastructure provider
The Situation
The client’s metro-based data centre was operational and housed critical workloads for telecom and enterprise clients. With rising compliance demands and expanding client base, the company needed to upgrade its physical security architecture without affecting uptime. Given the operational sensitivity, the project required precise sequencing, compliance alignment, and expert project management.
Our Response
MitKat conducted a comprehensive site audit to map existing surveillance, access control, and physical infrastructure. The engagement focused on:
- Designing a new layered security model with biometric authentication, AI-enabled video analytics, and zone-based access control
- Integrating new infrastructure with existing systems without creating downtime
- Managing multiple contractors, schedules, and hardware dependencies
- Ensuring zero-SLA violation during physical upgrades
All enhancements were aligned with regulatory and contractual security standards.
Outcome
The project was executed with no disruption to data centre operations. Access logging accuracy improved, perimeter zones were redefined with dual-factor access, and SOC integration was completed. Post-audit reviews noted a 40% improvement in security incident response time, and full compliance was achieved under updated regulatory frameworks.
MitKat’s integrated design and execution model enabled a global communications infrastructure player to enhance physical security without downtime, ensuring seamless compliance, operational continuity, and reinforced client confidence in a live data centre environment.