Privacy Policy

We at MitKat Advisory Services Private Limited, a company registered in India with registered address is at: 511, Ascot Centre, Off Sahar Road, Mumbai- 400 099 (“MitKat”) respect your privacy. This policy describes how we use your personal information.

When you use our website or Risk Tracker and purchase or use our products and/or services, you trust us with your information. There are many ways this information can help us to make our service better, for instance, we can remember your details to make it easier for you to use the service/website.

But we respect your privacy and we value the trust you place in us by sharing your information. This privacy policy sets out the way we use your information arising from your use of our websites and our apps or purchase or use of our products and/or services, as well as subscribing to our advisories and updates: including what we collect, how we collect it, how we use it, why we use it, who we share it with and the rights to which you may be entitled.

We have tried to keep this document as clear and direct as possible, however there are contact details at the end of this policy if you have any questions or anything is unclear.

This privacy policy also extends to our subsidiary companies.

Collection and Storage of Your Information

We collect and use your personal information, including your:

Full name
Phone number
Email address
Company
Title
Training course and webinar enrolments, course access dates/times and course completion data

When you register for or use our services and/or purchase our products and/or use our websites or apps. We also collect aggregate user data regarding your use and activity of/on our websites and our apps.

We also collect information about you from other sources, such as our partners or subcontractors. Our partners who obtain this information will have informed you, at the point of collection, that they are collecting the information (in part) for us and that the information will be provided to us. Any of your personal information we collect from other sources will be stored and used in accordance with this Privacy Policy.

We maintain your information securely in our customer database and will only store it for a reasonable period of time. If you do continue your subscription with us, your data will be with us for the duration of your subscription to our service and for eight years thereafter.

Use of Information

This information is used:

To provide bespoke advice through our services;
To provide you with information about related products and services, based on the preferences you have indicated;
To improve our website;
For the development of new products and services; and
For systems administration and troubleshooting purposes.

Your information may be shared with members of our company and some third-parties.

Please note:

We will not share your credit card number with parties outside of our company, or the payment processor.
Basic demographic data including name, address, phone, email, company, title, and related information may be disclosed to marketing partners (including but not limited to Google ‘Adwords’, Facebook ‘Ads’ and LinkedIn ‘Insights’). You can prohibit this by writing to us at the contact information provided in the ‘How to Contact Us’ section.

Our partners and other third-parties who we may share your information with will be required to meet our standards on processing information and security. The information we provide them, including your information, will only be provided in connection with the performance of their function.

Your personal information may be transferred to other third-party organizations in certain scenarios:

if we are discussing selling or transferring part or all of our business – the information may be transferred to prospective purchasers under suitable terms as to confidentiality;
if we are reorganized or sold, information may be transferred to a buyer who can continue to provide services to you;
if we’re required to by law, or under any regulatory code or practice we follow, or if we are asked by any public or regulatory authority – for example the Police; or
if we are defending a legal claim your information may be transferred as required in connection with defending such claim.

Why we use your information

We use the information we collect about you in the manner set out above either because it is necessary to perform the contract between us (providing the products or services ordered from us) or because we have a legitimate business interest. Our legitimate business interests include but are not limited to:

Ensuring we continue to improve our service and better understand our users and customers and how you use our website, our apps and our products and services;
Ensuring we can communicate with you and you can easily communicate with us and amend your preferences from time-to-time; and
Ensuring we develop and maintain strong relationships with our suppliers and partners.

Your Rights

You may have certain rights in relation to your information including a right to access or to correct the information we hold about you. Other rights may be available in certain circumstances.

We have listed the rights you have over your information and how you can use them below.

These rights will only apply in certain circumstances. They will generally not be available if there are outstanding contracts between us, if we required by law to keep the information or if the information is relevant to a legal dispute.

You can remove consent, where you have provided it, at any time.
You can ask us to confirm if we are processing your information.
You can ask for access to your information.
You can ask to correct or amend your information.
You can ask us to delete your information.
You have a right to be forgotten and you can ask that our systems stop using your information.
You can ask us to restrict how we use your information.
You can ask us to stop using your personal information, but only in certain cases.

How to contact us

If you have any questions about this policy, please contact our Data Privacy representative at contact@mitkatadvisory.com

Changes to the policy

This policy will be changed from time to time.

If we change anything important about this policy (the information we collect, how we use it or why) we will highlight those changes at the top of the policy and provide a prominent link to it for a reasonable length of time following the change.

If you would like access to a previous version of its policy please contact us using the details set out above.

We obtain the categories of personal information listed above from the following categories of sources:

Directly from our clients or their agents. For example, from documents that our clients provide to us related to the services for which they engage us.
Indirectly from our clients or their agents. For example, through information we collect from our clients in the course of providing services to them.
Directly and indirectly from activity on our website (www.mitkatadvisory.com). For example, from submissions through our website portal or website usage details collected automatically.
From third-parties that interact with us in connection with the services we perform.

USE OF PERSONAL INFORMATION

We may use or disclose the personal information we collect for one or more of the following business purposes:

To provide you with information, products or services that you request from us.
To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
To improve our website and present its contents to you.
For testing, research, analysis and product development.
As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

YOUR RIGHTS AND CHOICES

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable client request, we will disclose to you:

The categories of personal information we collected about you.
The sources for the personal information we collected about you.
Our business or commercial purpose for collecting that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Comply with section 43 of the IT Act 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable client request to us by either:

Calling us at: +91 011-412-36710
Visiting https://www.mitkatadvisory.com/contact-us/
Email: contact@mitkatadvisory.com

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavour to respond to a verifiable client request within 30 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

CHANGES TO OUR PRIVACY NOTICE

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you through a notice on our website homepage.