We at MitKat Advisory Services Private Limited, a company registered in India with registered address is at: 511, Ascot Centre, Off Sahar Road, Mumbai- 400 099 (“MitKat”) respect your privacy. This policy describes how we use your personal
information.
When you use our website or Risk Tracker and purchase or use our products and/or services, you trust us with your information. There are many ways this information can help us to make our service better, for instance, we can remember your details to make it easier for you to use the service/website.
But we respect your privacy and we value the trust you place in us by sharing your information. This privacy policy sets out the way we use your information arising from your use of our websites and our apps or purchase or use of our products and/or services, as well as subscribing to our advisories and updates: including what we collect, how we collect it, how we use it, why we use it, who we share it with and the rights to which you may be entitled.
We have tried to keep this document as clear and direct as possible, however there are contact details at the end of this policy if you have any questions or anything is unclear.
This privacy policy also extends to our subsidiary companies.
We collect and use your personal information, including your:
When you register for or use our services and/or purchase our products and/or use our websites or apps. We also collect aggregate user data regarding your use and activity of/on our websites and our apps.
We also collect information about you from other sources, such as our partners or subcontractors. Our partners who obtain this information will have informed you, at the point of collection, that they are collecting the information (in part) for us and that the information will be provided to us. Any of your personal information we collect from other sources will be stored and used in accordance with this Privacy Policy.
We maintain your information securely in our customer database and will only store it for a reasonable period of time. If you do continue your subscription with us, your data will be with us for the duration of your subscription to our service and for eight years thereafter.
This information is used:
To provide bespoke advice through our services;
Your information may be shared with members of our company and some third parties.
Please note:
1. We will not share your credit card number with parties outside of our company, or the payment processor.
2. Basic demographic data including name, address, phone, email, company, title, and related information may be disclosed to marketing partners (including but not limited to Google ‘Adwords’, Facebook ‘Ads’ and LinkedIn ‘Insights’). You can prohibit this by writing to us at the contact information provided in the ‘How to Contact Us’ section.
Our partners and other third-parties who we may share your information with will be required to meet our standards on processing information and security. The information we provide them, including your information, will only be provided in connection with the performance of their function.
Your personal information may be transferred to other third-party organizations in certain scenarios:
We use the information we collect about you in the manner set out above either because it is necessary to perform the contract between us (providing the products or services ordered from us) or because we have a legitimate business interest. Our legitimate business interests include but are not limited to:
You have certain rights in relation to your information including a right to access or to correct the information we hold about you. Other rights may be available in certain circumstances.
We have listed the rights you have over your information and how you can use them below.
These rights will only apply in certain circumstances. They will generally not be available if there are outstanding contracts between us, if we required by law to keep
the information or if the information is relevant to a legal dispute.
If you have any questions about this policy, please contact our Data Privacy representative at contact@mitkatadvisory.com
This policy will be changed from time to time.
If we change anything important about this policy (the information we collect, how we use it or why) we will highlight those changes at the top of the policy and provide a prominent link to it for a reasonable length of time following the change.
If you would like access to a previous version of its policy please contact us using the details set out above.
We obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable client request, we will disclose to you:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
1. Complete the transaction for which we collected the personal information,
provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Comply with section 43 of the IT Act 2000 and the Information Technology
(Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011.
5. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
6. Comply with a legal obligation.
7. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
To exercise the access, data portability, and deletion rights described above, please
submit a verifiable client request to us by either:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We endeavour to respond to a verifiable client request within 30 days of its receipt.
If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
CHANGES TO OUR PRIVACY NOTICE
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you through a notice on our website homepage.
MitKat is a global provider of integrated Security and Risk Mitigation Solutions and Services. With a clientele that includes some of the world’s most respected organisations, MitKat takes great pride in working collaboratively to de-risk businesses and build resilient organisations.