Situation: Flooding
In the city of Mumbai, with offices located in areas such as Andheri, Vikhroli, Airoli, and Navi Mumbai, a leading data center management company faced a tremendous challenge as the city’s monsoon brought havoc. On 07 July 2024, Mumbai witnessed heavy rainfall amounting to 300mm in a period of six hours, inundating streets, waterlogging canals, and putting a halt to public transport. State authorities issued a red alert for the city, bringing the city to a halt.
Challenges faced by the client
- Rising Water Levels: The nearby Mithi River and water canals threatened to inundate nearby areas and critical infrastructure.
- Power Disruptions: Flooding increases the risk of electrical failures and generator malfunctions.
- Hardware Damage: Water intrusion could compromise servers and cooling systems.
- Access Challenges: Road closures delayed emergency response and supply chain deliveries.
How did datasurfr help?
| Datasurfr features | Company action | |
| Proactive Risk Management | Live monitoring and timely datasurfr risk alerts alerted the security professionals about the deteriorating weather conditions and the possibility of heavy rainfall in the city. | Conducted intelligence monitoring & provided early warning alerts, put in force crisis communication plan and ensured backup power and network resilience. |
| Real-time Response | The interactive heat map helped identify vulnerable assets and areas at high risk. Using the proximity tool, the company could track and procure detailed information on events across its assets and office locations within the city. | Activated emergency controls, coordinated with stakeholders, and implemented employee and asset protection. Deployed protective barriers, secured critical infrastructure, and sensitive equipment. |
Impact
- 70% reduction in response time.
- Decreased costs
- Better decision making and incident response.