Simply put, Managed Security Services (MSS) are those which have been outsourced to a service provider. MSS is likely to continue to witness an uptrend in 2025.
Outsourcing helps companies to focus on their core competencies while delegating non-core activities. It drives economy, efficiency and productivity and offers the flexibility to scale the operations up or down as per the business outlook. Owing to high wages in developed countries, global organizations continue to outsource activities that can be managed remotely to countries like India and The Philippines.
In corporate security, there is a clear trend toward maintaining lean, in-house core security leadership teams, while partnering with specialist organizations to hire, train, and embed security managers/supervisors who operate seamlessly as part of the company.
Security consultancies like MitKat Advisory provide well-trained and vetted Embedded Security Managers, HSE Managers, and Intel Analysts to leading global corporations. These professionals serve as CSOs, country/regional security managers, command center managers, technology/project managers, site/plant security heads, intel leads, HSE manager, BCM/resiliency managers, or vCISOs.
Global security operations centers (GSOCs) are increasingly being outsourced to specialist organizations. India is fast becoming a global hub for command center operations, thanks to its talent pool and cost-effective services.
Conglomerates, unicorns, banking, high-tech, ITeS, consulting, FMCG, e-commerce, logistics, energy, healthcare, manufacturing, and mobility are increasingly outsourcing their intel, security, HSE leadership, and command center operations to cities like Bangalore, Chennai, Hyderabad, Gurgaon, Noida, Mumbai, Pune, Bangkok, KL and Manila.
Embedded security professionals, hired by the parent organization, receive continuous training, industry updates, and support during emergencies. The parent organization is also responsible for managing their career development and addressing attrition-related challenges. In addition, clients often seek specialist support for services such as event & executive protection (EEP) and electronic counter-surveillance (TSCM).
Would you like to add:
- What functions do you outsource? How has your experience with outsourcing been?
- Do you employ outsourced security leaders, intel analysts, command center operators, security or network engineers, HSE managers, BCM leaders, or virtual CISOs?
- As the risk landscape becomes more complex, are you looking at new engagement models and/or upgrading key functions from guarding to consulting firms?