We are looking Analyst for our clients Command Centre (embedded role on Mitkat) with minimum of 2-5 years of experience, the job location is Pune and CTC shall be as per industrial standards.
Role: To supervise and manage operate all control room operations within the Control Room in a professional & efficient manner and to ensure integrity, accuracy & confidentiality of all information gained by compliance with quality standards & legislation, and in accordance with the company’s systems and procedures
The individual will:
Monitor the external environment and generate periodic security reports/analysis/advisories as required.
Receive all distress and emergency calls from client’s employees/travelers/visitors and coordinate an appropriate emergency response.
Coordinate with ground staff to ensure quick resolution of events within a given time frame and to escalate to the Command Centre Head as required.
Maintain accurate logs and reports of various events which have occurred during the shift.
Take immediate action in case of serious events like fire, violence etc.
Work as directed by the Command Centre Head for process and quality improvements.
Perform other duties and projects assigned.
Qualification:
Post- Graduates with good communication and writing skills or Experienced professional ( 1-2 years) who have worked in Command Centre
Good knowledge of MS Excel, MS Word and MS PowerPoint applications